Senior Project Manager - Internal Systems at sa.global

Who is sa.global

sa.global is a leading Microsoft Gold Partner providing industry-focused Microsoft Dynamics 365-based ERP, CRM, HCM, and business intelligence solutions. With over 31 years of experience, we help over 500,000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft’s elite Inner Circle. Established in 1990, we are now an 800+ member strong global organization with presence in 25 countries.

For more information about sa.global, please click www.saglobal.com.

Why Choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.

About the Role

We offer a career with growth opportunities in a dynamic, collaborative, and supportive organization. We also have a strong and ethical working culture. If you'd to work with a team that is passionate about their work while also having a good sense of fun, you might have just found what you are looking for!

sa.global is looking for a motivated and skilled Senior Project Manager - Internal Systems to join our dynamic consulting team!

Purpose Statement

To continually improve the quality of sa.global internal tools through building the right systems, supported by the right processes, leading to sa.global being our own best reference for what can be achieved in the Microsoft Cloud.

Major Areas of Responsibility

• Collaborate with stakeholders to gather requirements for internal systems
• Lead the planning, execution, and closure of projects related to internal systems
• Coordination of internal systems change management activities

Primary Measures

• User Satisfaction
• Project Budget
• Return on Investment

Main Responsibilities

Collaborate with stakeholders to gather requirements for internal systems

• Report and work with the CFO to ensure potential projects are prioritized
• Work with the Senior Leadership Team to ensure potential projects are identified
• Ensure all key stakeholders who are impacted by a potential project are identified
• Work with stakeholders to facilitate the gathering project requirements and objectives
• Capture and document stakeholder requirements in a clear and structured format
• Based on the gathered requirements, define the scope of the project, including its deliverables, budget, and timeline
• Develop comprehensive project plans, including work breakdown structures, resource allocation, and risk management strategies
• Facilitate and lead steering group meetings for each internal systems project
• Communicate the project plan to all stakeholders for review and approval

Lead the planning, execution, and closure of projects related to internal systems

• Responsible for the end-to-end delivery of internal systems projects, including but not limited to software implementation, process improvements, and system integration
• Monitor project progress including budget, track key milestones, and communicate updates to stakeholders to ensure alignment with project objectives
• Identify and mitigate project risks and issues in a timely manner, implementing corrective actions as needed to keep projects on track
• Coordinate with internal teams and external vendors to facilitate the development and deployment of system solutions
• Conduct post-project reviews to assess outcomes, identify lessons learned, and recommend process improvements for future projects
• Coordination of internal systems change management activities
• Evaluate the potential impact of the projects on the organization, including processes, workflows, roles, and culture, including readiness of stakeholders
• Create change management plans that outline how changes will be communicated, implemented, and monitored throughout the project lifecycle
• Develop clear and concise communication materials to inform stakeholders about the upcoming changes, including the rationale behind the change, its benefits, and how it will affect them
• Proactively identify and address resistance to change among stakeholders
• Develop and deliver tailored training programs to equip stakeholders with the knowledge and skills required to use new systems or processes effectively
• Regularly assess the progress of change implementation and adoption
• Recognize and celebrate milestones and achievements throughout the change management process
• Highlight success stories and positive outcomes to reinforce the benefits of the change and motivate stakeholders

Knowledge, Skills, and Abilities

• Proven ability to lead, both directly and indirectly, across multiple groups of stakeholders
• Lead others through putting the needs of the team first
• Financial acumen and experience implementing internal systems including ERP, CRM/CE, HRM, and Business Intelligence
• Commercial awareness and the ability to turn strategic thinking into tactical plans and actions
• Evidenced ability to succinctly communicate relevant information to diverse audiences
• Demonstrated ability to streamline processes through the simplification of tools, the use of automation, and/or the integration of artificial intelligence
• informed about emerging technologies and industry trends related to internal systems with the professional services industry
• Self-motivated and able to work autonomously and as a team member
• Able to prioritize competing demand and self-manage time effectively

We Offer

• A dynamic and challenging work environment within a global organization
• The opportunity to make a significant impact on our demand generation efforts
• Competitive compensation and benefits package
• Continuous learning and development opportunities