KYC Head of Processing & Production - Vice President

Core Information:

Position: Head of KYC Processing and Production (VP)

Department: KYC Americas – Processing and Production

Line Manager: Head of KYC Americas

Status: Full Time

Location: New York

About ING: 

Ranked #8 on LinkedIn Top Companies in Financial Services

Crain’s 100 Best Places to Work

Ragan’s Top Places to Work in 2023

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. 

 
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the department:

ING provides banking services and complex financing solutions to companies globally.

To provide a safe banking environment for society and our customers, ING must comply with global Anti-Money Laundering (AML) regulations including maintaining robust Know Your Customer (KYC) controls. As such, we are actively fighting human trafficking, smuggling of drugs and weapons and do make sure international sanctions against countries and regimes are correctly executed within ING.

The KYC team in North America is offering a position in New York for a professional who enjoys working in an international banking environment. The KYC (Know Your Client) department coordinates all KYC related activities across different ING business sectors, both with external clients and internal stakeholders.

The KYC team is crucial in the onboarding of new customers and plays a key role in managing the non-financial risk of the current client portfolio.

About the position:

KYC Americas is the first line of defense unit responsible for CDD, FATCA, CRS, ESR and Name Screenings for business throughout the Americas region. Business units include Financial Markets, Structured Finance, Corporate Clients, and Syndications. Customer Domain Unit (CDU) Americas works closely with GMU, Compliance, Tax, and Account Management & Control (New York’s local FM onboarding team).

Your key responsibilities:

• Manage internal and external staff as it relates to day-to-day processing of CDD reviews to ensure timely completion of reviews, waivers and priority files
• Manage relationship with suppliers / third party providers
• Review and approve incoming transfers and exits
• Manage CIRC Requests, including extensions for funding waivers
• Oversee the output of signatory and SWAT teams in charge of complex/ problematic reviews
• Ensure the implementation of new policies and WPI within the production teams
• Interface with PAMs, LAMs, client service teams, and global CDU teams to ensure prompt review of CDD files from a signatory perspective
• Report to senior management and internal control teams
• Identify processing bottlenecks and pain points and proactively tackle them
• Leverage deep knowledge of KYC/CDU process
• Leverage deep knowledge of US regulatory requirements

Candidate Profile:

Qualifications/Education:

• Bachelor’s Degree or equivalent
• 5+ years’ experience within KYC domain
• Prior managerial experience in client on-boarding/customer due diligence/know your customer domains
• Competency with Microsoft Office Suite; advanced skills are beneficial
• ACAMS certification preferred

Desired Skills & Abilities:

• Able to multi-task and prioritize tasks
• Able to act with a sense of urgency while maintaining composure and professionalism
• Confidence to interface with Front Office and Senior level stakeholders
• Flexibility to work collaboratively or independently depending on the situation
• Ability to manage and motivate staff
• Ability to run projects and initiatives with limited supervision

Salary range: $170K – $210K

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with working from home, commuting, and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.