Commercial Lines Account Manager, Regional Select Business Unit

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

*This is an in-person/hybrid/remote position.

THE OPPORTUNITY:

HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions.

The Account Manager services and manages a book of insurance while providing professional, courteous service to our clients, carrier representatives, business partners, and HUB colleagues.  In providing the highest level of support to our clients, carrier representatives, underwriters, business partners, and HUB colleagues you will positively impact customer satisfaction and client retention. In addition, your account management expertise will support the organic growth goals of the organization by supporting Producers in obtaining, maintaining, and expanding business which includes account rounding, cross-selling and the development of new business.

• Provides primary (main) day-today point of contact for clients

• Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability

• Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve; may also negotiate with underwriters and carriers

• Prepares, executes, or delegates all transactions, paperwork, and internal processing for assigned accounts and tasks as is appropriate

• Key contributor for executing critical path work for clients: Identifies opportunities for cross-sell and up-sell of other Hub products and services where appropriate.

• Stays abreast of changes in the insurance industry and other external conditions that may impact clients

• Manages, organizes, and conducts client meetings when necessary

• Maintains data and documentation in the organizations broker management systems

• Manage client relationship and troubleshoot client service needs as they arise

• Follow Hub Best Practices & workflows as an Account Manager.

• Travel up to 25% for client meetings.

Salary

The expected salary range for this position is $64,480.00 - $70,000.00 and will be impacted by factors such as the successful candidate's skills, experience, education and licensing certifications, geographic location, approved salary budget, as well as the specific positions business lines, complexity, scope and level. HUB International is proud to offer comprehensive benefits and total compensation packages which includes health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, eligible bonuses and commissions for full-time positions (30 hours or more).

WHAT YOU BRING TO THE TABLE:

You are perfect for this opportunity if you:

• Hold a high school diploma/GED (college degree strongly preferred)

• Have at least 3+ years of related commercial insurance experience

• Are currently licensed in good standing

• Have the confidence and demeanor to effectively interact with all levels within the organization

• Are computer literate - Microsoft Office Suite and Outlook

If this describes you, then keep reading.

WHY CHOOSE HUB?:

Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success.  At HUB, we believe in  investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• Are seeking a progressive work environment at a rapidly growing organization

• Have a desire to help others protect their future

• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• Are focused on learning and development to enhance your industry knowledge and expertise

• Are a self-starter willing to invest time and energy to learn the technical aspects of our business

• Believe in integrity and building success by developing relationships with others

LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.  Apply online today!

Are you a veteran?  Disabled?  We welcome ALL candidates and are proud of our wonderfully diverse employee population.

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Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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